Reviews

Appointment was easy to get, no waiting time. Work completed quickly. Very clean waiting area. Personnel friendly, pleasant, and efficient.

The customer lounge was clean and comfortable and I was kept informed of the work progress on my vehicle. The staff were all very friendly.

Erin was very friendly and kept me informed on my vehicle

Always courteous, and excellent service!

Harold Jones and the team at Don Ledford made it happen! I had been at 3 other Chevy dealers and no one was interested in making a deal. I came to Don Ledford because they had the Chevy Silverado Trail Boss I wanted. But after this excellent experience, I plan I using them again when I make my next purchase. The entire buying process with them was smooth, without stress and pressure. Thank you to Harold and the Don Ledford team!

No problems

The staff at Don Ledford is awesome.

So when I arrived I was greeted by salesman and we had already talked on the phone about the Denali I purchased. This guy was selling to about 3 different people at the same time and my sales experience was not personal one on one at all. It seem like I couldn’t get a good deal no matter what I did. Also they would not tell me my interest rate until l the end of the deal just another way to scheme and sell me a truck. Seems like all car salesman are taught to lie. At one point I specifically ask mason about the 1000.00 trade in voucher that was NOT listed in the papers that we were going over at the end. He reply was “ it’s listed in there you just can’t see it… Really! Other lie.. I personally didn’t like it when he didn’t show me ANYTHING about the truck! Just came up with a deal which I feel like they could have done better and sent me on my way. Oh yeah did I mention that after we agreed on a price and payment, I go into the financial manager’s office and find out I got to and gap insurance on top of that plus extra warranty if I want it. This needs to be talked about as deal the is being made. So I like the truck but hate the sale a car regardless of the truthfulness of it all

Amy Deaver was exceptional, you have my buisness from now on

They were supposed to top off the truck with DEF. it was noted in the paperwork and I was charged, but none was added.