Reviews

Thank you for your feedback, Robert! We appreciate you being patient with us while we got your vehicle properly diagnosed, we always want to help in any way possible. Jeff is a wonderful asset to our team and we are so glad to have him and his years of experience. Thanks again for your feedback, if you need anything else please don't hesitate to give us a call. Best Regards, The Don Ledford Care Team

Thank you for your feedback, Mr. Avans. We want to accommodate all of our customers to our best ability which is why we do offer several options for transportation while servicing your vehicle. Our service hours are 7:30am- 5:30pm. We spoke with Erin, your advisor, and she stated she did offer your wife a loaner but stated it would be a few days before we could have one available so we would put in a request as soon as one became available, our loaner fleet is very small at the moment as there is a new vehicle shortage so due to the little amount of vehicles on our lot they only allow us to have a certain number of loaner vehicles which were already occupied with prior customers. We also offer a shuttle service where we can shuttle you to work or home if it is within Cleveland. Another option that our customers opt for is if they cannot be here by 5:30pm to pick up their vehicle our sales department is open until 7:30pm and they can hold your keys and paperwork until pickup as long as there is no payment needed. We appreciate your feedback and hope to better serve you next time, thank you again! Best Regards, The Don Ledford Care Team